What This Policy Covers

This privacy policy applies to all interactions with halivionova, including our website at halivionova.com, educational programs, consultation services, and any communications you have with our team. When you contact us at our Moorebank office or call +61438141977, the same privacy protections apply.

Personal Information

• Contact details: name, email address, phone number, and mailing address
• Professional information: job title, company name, industry experience
• Educational background and career goals when relevant to our programs
• Payment information for course enrollment (processed through secure payment systems)
• Communication preferences and feedback about our services

Automatically Collected Information

Our website collects standard technical information including IP addresses, browser types, pages visited, and time spent on our site. This helps us understand how people use our resources and improve the user experience.

Primary Uses

We use your personal information to deliver our business creativity and financial education services effectively. This includes responding to your inquiries, enrolling you in programs, and providing ongoing support throughout your learning journey.

• Responding to questions about our programs and services
• Processing enrollment applications and managing course access
• Sending program updates, schedules, and educational resources
• Providing personalized feedback and guidance during courses
• Improving our curriculum based on student feedback and outcomes

Marketing Communications

With your consent, we may send updates about new programs, industry insights, and educational opportunities. You can opt out of marketing emails at any time using the unsubscribe link or by contacting help@halivionova.com.

Third-Party Services

We work with carefully selected service providers to deliver our programs and maintain our website. These partners are bound by confidentiality agreements and can only use your information for the specific services they provide to us.

• Payment processors for secure transaction handling
• Email service providers for program communications
• Learning management systems for course delivery
• Cloud storage providers for secure data backup

Legal Requirements

We may disclose personal information if required by Australian law, court order, or to protect the rights and safety of our students and staff. This would only occur in exceptional circumstances, and we would notify you unless legally prohibited from doing so.

How to Exercise Your Rights

To exercise any of these rights, contact us at help@halivionova.com or call +61438141977. We'll verify your identity and respond within 30 days. If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Security Measures

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our systems use encryption, secure servers, and regular security audits.

• SSL encryption for all data transmission
• Regular security assessments and updates
• Access controls limiting staff access to necessary information only
• Secure backup systems with encryption at rest
• Staff training on privacy and data protection

Data Retention

We keep your personal information only as long as necessary to provide our services and meet legal requirements. Generally, we retain student records for seven years after course completion and inquiry information for two years.

Cloud Services

Some of our service providers store data on servers located outside Australia. When this occurs, we ensure these providers meet Australian privacy standards and have appropriate safeguards in place to protect your information.

We primarily use services located in countries with adequate privacy protections, such as the United States (under Privacy Shield frameworks) and European Union member states. Any transfers comply with Australian Privacy Principles and include contractual protections.

How We Use Cookies

Our website uses cookies to improve functionality and analyze usage patterns. Essential cookies enable basic site features, while analytics cookies help us understand how visitors interact with our content.

• Essential cookies for site functionality and security
• Analytics cookies to understand user behavior and improve content
• Preference cookies to remember your settings and choices

You can manage cookie preferences through your browser settings. Disabling certain cookies may limit some website features but won't prevent you from accessing our main content or contacting us.